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FMXcellence
The FMXcellence program, sponsored by Building Operating Management magazine, recognizes the achievements of facility management departments that have added significant value to their organizations. Below are the 2010 award winners. To learn about their p
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Forum Post:
Architect of the Capitol, Office of Security Programs
Ed Sullivan
After a survey showed poor customer satisfaction, the Architect of the Capitol, Office of Security Programs (OSP), created a centralized system for issuing, tracking and following requested work tasks. The system enables customers to enter work order requests online and also includes a customer service...
on
1 Mar 2012
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