Many complex processes are involved in CMMS implementation. It is important to look at the structure of a maintenance organisation to ensure that the selected software package is the best match. During a normal career most maintenance managers have few if any opportunities to gain experience in this. It is however, extremely important that the person specifying the system has a good understanding of maintenance management and the implementation process. It is generally accepted that around 70% of all implementations fail in the first 12 months and this is mostly due to wrongly specified systems being selected.
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