Most anyone who has been in the facility management world for a few years has probably dealt with a utility rebate program at one point or another.I've not dealt with a rebate program for commercial buildings, but I did go through one last year for my home. Things came out fine in the end, but the process wasn't without its snags.This led me to wonder: What kind of problems have you run into? Presumably the stakes are somewhat higher when you are talking about tens or hundreds of square feet and five- or six-figure rebate amounts.So what are your utility rebate horror stories, and what did you learn? Post below your stories below. I'll collect the best ones for a special article that includes some tips from utility rebate program managers.