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Facility managers get handed so many problems that it’s no wonder some adopt a sort of fullback mentality. Take the ball, put your head down and try to plow ahead. That works, up to a point, but you take a lot of pounding along the way — from occupants, other managers, even top executives...

My son is a high school senior, and in the past couple of months we’ve received plenty of colorful brochures from colleges hoping to entice students to apply for admission. These pieces are well-produced, filled with pictures of smiling young people and well manicured campus landscapes. But the...

Facility departments are often the unsung heroes of their organizations. FM departments add value in many ways but their achievements are too often unrecognized. FMXcellence is a way that FM departments can get that well-deserved recognition. The program, sponsored by Building Operating Management, honors...

There were two reasons Building Operating Management launched the FMXcellence recognition program about this time last year. One was to share examples of best practices in action. That was the impetus behind this month’s cover story and the expanded coverage that appears online, which includes...

“How many times do I have to tell you to do that?” Whether it was your parents yelling at you, or you scolding one of your own children, chances are you have some very personal experience with that phrase. And not just at home. Although you may not have used those exact words in the workplace...

Facility management can be a thankless job. The facility executive is responsible for an enormous asset base and a significant operating budget. But in the eyes of too many top executives, FM never rises to a strategic level. Instead, when they think of facilities, senior managers think of utility bills...

There are plenty of reasons facility executives sometimes refer to new technologies as “bleeding edge.” No one wants to be the one stuck explaining why some promising new product isn’t delivering the savings it was supposed to or has to be replaced years before the end of its expected...