In todays economy everything is coming down to the all mighty or used to be all mighty dollar. If the higher ups are making vendor decisions strictly based on dollars and no sense where does that leave people like us managing these properties when these vendors realize they can't afford to live up to the agreement. It's going to be a very long and scary winter. Does anybody have any feedback on this?
I hear you! Menagement really needs to get involved in the everyday workings of the facilities department to really understand what our vendors do. We do have an outside vendor who assists in removing the snow off our property, however, we have been instructed not to use them as we did in the past. I will admit, we have spoiled our employees at our campus, but when the budget cuts come, service levels dramatically decrease. We are lucky, however, to have the necessary equipment and skillset we need to perform our job functions to safely assist our employees during the winter. My only suggestion is to weather out the storm until the economy starts to turn, use your current resources to the best of your ability and try to convey to upper management that some of your vendors you can't do without.
Hand every one a shovel. BYOS